Privacy Policy
Last Updated: January 2025
Introduction
Vierwaldstättersee is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
How We Use Your Information
We process your data for:
- Providing travel consultation and booking services
- Communicating about your inquiries and bookings
- Improving our website and services
- Complying with legal obligations
Legal Basis
We process your data based on:
- Consent: for marketing communications and cookies
- Contract: to provide requested services
- Legitimate Interest: for business operations
- Legal Obligation: for regulatory compliance
Data Security
We implement appropriate security measures including encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Service records: 5 years
- Marketing data: until consent withdrawn
Contact Us
For questions about this privacy policy, contact us at:
Email: [email protected]
Phone: +65 6835 9247